Training Topics for Business & Individuals

  • Public Speaking:  From Fear to Fabulous
  • Titles of Respect & Introductions
  • Skillful Conversations
  • Phone, Email, & Text
  • Cyber Civility & Social Networking
  • Running Effective Meetings
  • Managing Conflict
  • Customer Service at the Front Lines
  • Handling Distracting Behaviors in the Office
  • Giving & Receiving Feedback
  • Verbal & Non-Verbal Communication
  • Setting Legitimate Boundaries
  • Discretion
  • Rudeness
  • The Word “No”
  • Professional Image & Attire
  • Attending Parties
  • Gift Giving & Receiving
  • Please, Thank you, & You’re Welcome
  • Dining Etiquette
  • Interviewing to Get the Job